Shipping policy

Last Updated: [Insert Date]

Thank you for shopping with Lee’s Doll House. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

Order Processing Time

Orders are processed within 3–5 business days after payment is confirmed.

Business days are Monday through Friday, excluding weekends and holidays. During high-demand periods, holidays, or promotional periods, processing may take slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates and Delivery Estimates

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Shipping rates may vary depending on your delivery location, selected shipping method, order size, and carrier availability.

We currently offer the following estimated delivery options:

  • Standard Shipping: 5–7 business days after processing
  • Expedited Shipping: 2–3 business days after processing, where available

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, incorrect address details, or other circumstances outside our control.

Shipping Carriers

We ship orders using reliable carriers such as:

  • USPS
  • UPS
  • FedEx

The carrier used for your order may depend on your location, package size, and the best available shipping service.

Shipping Locations

We currently ship within the United States.

If you are located outside the United States and would like to place an order, please contact us before purchasing to confirm whether shipping is available to your location.

Order Tracking

Once your order has shipped, you will receive a tracking number by email.

Please allow up to 24–48 hours for tracking information to update after the carrier receives the package.

Incorrect or Incomplete Shipping Address

Please review your shipping address carefully before placing your order.

Lee’s Doll House is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If you notice an address mistake after placing your order, please contact us as soon as possible. We will do our best to help, but we cannot guarantee changes once the order has been processed or shipped.

Lost, Delayed, or Marked Delivered Packages

Once an order has been handed over to the shipping carrier, delivery is managed by the carrier.

If your package is delayed, lost, or marked as delivered but not received, please contact the carrier first using your tracking number.

You may also contact us, and we will do our best to assist you with tracking the package or filing a carrier claim where possible.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Include your order number and clear photos of the damaged item and packaging so we can review the issue and help resolve it.

Contact Us

For shipping questions or order support, please contact us at:

Lee’s Doll House
4507 Lawne Court
Orlando, Florida 32808
United States

Email: leesdollhouse2@gmail.com
Phone: +1 850-461-7589